Coviant checks your patients’ insurance in real time and turns the payer’s response into a clear benefit summary before the appointment. Fewer phone calls, no payer portals, built for audiology and for HIPAA.
Currently in pilot with a limited group of clinics.
For most audiology clinics, checking hearing-aid coverage still means phone trees, hold music, and guesswork from a patient’s insurance card.
Front-desk staff lose chunks of every day on hold with payers to confirm a single patient’s benefits.
Coverage often isn’t confirmed until after booking, leaving surprises about allowances, deductibles, and copays.
Even when a portal confirms coverage, the hearing-specific details are often missing, so staff end up calling anyway.
Three steps, no phone calls.
Add the patient’s details and select their insurance from a searchable list of eligibility-capable payers.
We submit a real-time eligibility request through our clearinghouse and use AI to read the response, so you get answers instead of raw EDI.
A clean, audiology-specific summary appears in seconds: coverage, deductible, copay, network status, and a short list of anything the payer didn’t send.
Eligibility answers in seconds. Faster than any phone call or portal.
Organized around hearing care: hearing-aid and diagnostic coverage, network status, and prior-auth flags when the payer reports them.
When a payer leaves something out, Coviant lists exactly what to ask, so the call takes minutes.
BAA-backed infrastructure, encryption in transit & at rest, and a full audit trail.
Coviant is built HIPAA-first. Protected health information is encrypted, access-controlled, and only ever processed inside services covered by a signed BAA.
PHI encrypted in transit and at rest, in a dedicated protected data store under a signed BAA.
Multi-factor authentication is required for every account that can touch patient data.
Every read and write of patient data is logged, satisfying HIPAA audit-control requirements.
Idle sessions expire automatically, so an unattended screen can’t expose patient data.
Names and member IDs are removed from insurance responses before AI reads them. Card photos are read inside our BAA-covered cloud and never stored.
Business Associate Agreements are in place with the cloud providers that store protected data.
Unlimited verifications, flat monthly rate. No per-check fees, no surprises.
Everything a clinic needs to run eligibility in-house.
We’re onboarding a small group of audiology clinics. Join the waitlist and we’ll reach out as spots open.